iWMS - Global Opportunities | Careers

Join Our Team of Innovators in Supply Chain Software

Ready to embark on a journey with a global organization dedicated to delivering supply chain excellence?

At iWMS, we’re not a company; we’re a collaborative community committed to becoming trusted partners for everybody we engage with. If you’re a highly skilled IT professional or supply chain enthusiast who shares our values of respect, ownership, candor, pride, and passion, then we invite you to explore our global career opportunities.

Why Choose iWMS?

Global Growth

Join a fast-growing organization with an international presence, offering diverse opportunities for career advancement and development.

Work Flexibility

Embrace the future of work with our mastered remote working and collaboration capabilities, providing you with the flexibility to work from anywhere. As a fully remote company, we excel in setting up our team members for success, ensuring seamless productivity regardless of location.

Diversity

Engage with different teams from around the globe, including India, USA, Canada, and South Africa, fostering a rich and multicultural work environment.

Skill Advancement

We’re committed to advancing your skills based on your personal career goals, providing ample opportunities for growth and learning.

Collaborative Community

Be part of a supportive working environment built on the foundation of respect, pride, passion, ownership, and candor, where you and your contributions are valued and recognized.

iWMS Positions

Senior Marketer

As a Senior Marketer at iWMS, you will play a pivotal role in supporting the organisation’s global marketing strategy. Reporting to the Marketing Manager, you will lead key initiatives to develop, implement, and execute marketing campaigns that attract potential customers and retain existing ones. This role requires creativity, strategic thinking, and collaboration with various departments to ensure the marketing goals align with the organisation’s objectives.

As this is a remote role, we will consider applicants from all over South Africa as you will be comfortably set up to work from anywhere in the country. However, in-office working is available to applicants as needed.

For more information on this role click here, or to apply for this role please email your CV to jobs@iwmsglobal.com

Application Support Consultant

Role: Application Support Consultant
Industry Type: Supply Chain Software and Implementation Services
Experience: 2+ years
Employment Type: Full-time, Permanent
Location: South Africa / India

Role Summary:
We are looking for Application Support Consultant with 2+ years of experience to join our growing Support team in South Africa and India.

Location:
As this is a remote role, we will consider applicants from all over South Africa and India as you will be comfortably set up to work from anywhere in the country. However, in-office working is available to applicants as needed.

Role Responsibilities and Functions:

Providing support and responding to support queries for all customers in the iWMS Group.
Taking ownership of a support incident and implementing workaround/temporary or providing permanent fixes to restore the system as soon as possible.
Maintain a high degree of customer service when responding to support issues.
Ensuring all relevant support procedures are followed.
A thorough investigation of support calls and the identification of the recurring problems.
Perform root cause analysis on recurring issues and escalate complex incidents to the relevant team member at the next higher level than yourself, at the right time.
To be mindful of the SLA threshold and work towards achieving SLA rules consistently.
Required to perform weekend shift work on rotational basis.
Establishing a good relationship communication channel between internal team members and clients.
To record, update, and document the step-by-step procedures taken to resolve or investigate a call according to the type of incident.
Ensure incidents that have been worked on are updated daily – this will ensure the customer and internal resources that there is work being done to resolve the call.
Responsibility for all hardware devices, including cell phones and laptops – more detail will be provided to you.
Communication in all channels – customer-oriented and internal. The ability to express facts and ideas in an effective manner, usage, style, and presentation of ideas in a meaningful term and listen effectively and clarify as needed, facilitates an atmosphere of open communication.
Favourable product technical knowledge for Korber WMS.

Job Requirements:

Bachelor’s degree or higher qualification in Computer Science or other related fields.
Proven experience as Application Support, preferably in the Supply Chain & Logistics environment, Distribution Centre, Warehouse, or Retail.
1 year of experience with database troubleshooting or developing in SQL.
Experience with Oracle databases and related technologies is a strong advantage.
Top-notch oral, written communication, and interpersonal abilities – ability to communicate effectively with internal and external stakeholders.
Energetic, curious, hardworking, and enthusiastic.
Strong analytical and problem-solving skills.
Able to work productively and autonomously from a remote location.
Körber Supply Chain certification would be an added advantage.
Fluent in English.

About iWMS:

iWMS is a Global company and an expert in critical supply chain and eCommerce fulfilment solutions. We specialise in Körber Supply Chain warehouse management system implementation, integrations, system health checks, support, and diagnosis. We proactively seek complex and dynamic opportunities to serve our customers’ needs with WMS solutions to streamline and grow their business and supply chain operations. We are a company that prides itself on delivering excellence to all our stakeholders and becoming trusted advisors for everybody with whom we engage. At iWMS, we value hard work,
attention to detail, and a willingness to learn. We have created a safe, supportive, and progressive environment and culture that has been shaped by our core values of ownership, respect, pride, passion, and candour!

Why you should join the iWMS team:

We are a fast-growing company with an international presence.
Work flexibility – we have mastered remote working and collaboration.
Diversity – you will have the opportunity to work with different teams from around the globe (India, USA, Canada, Australasia, and SA).
We commit to advancing your skills based on your personal career goals.
You will receive strong leadership, mentorship, training, and support to ensure your success and growth.
We are more than just a company – we are a collaborative community committed to delivering excellence and becoming trusted partners for everybody with whom we engage.
You will be in a safe and supportive working environment built on the foundation of respect, pride, passion, ownership, and candour.
We offer appropriate industry salaries, training, and benefits for each country.

If you are looking to further your skills, experience, and future, then iWMS is the company for you!

Please send your CV to Jobs@iwmsglobal.com

Senior Solutions Architect - Level 6

We are looking for a full-time Senior Solutions Architect with 7+ years of experience to join our core team in South Africa.

The ideal candidate needs to have a passion for advancing the organisation’s business needs and determining how the overall delivery of the Korber Application can support the customers’ vision and current growth in delivering an efficient, productive system and processes that deliver quality output. The Senior Solutions Architect must be able to cater to the organisation’s requests in a multi-tiered components of application software, physical infrastructure, business models & processes, subject matter expertise, forward-thinking and longevity across internal and external resources.

For more information on this role click here, or to apply for this role please email your CV to jobs@iwmsglobal.com

Hear from our iWMS Team Members

As a Senior Marketer, there are numerous moving parts and considerations daily. Therefore, I consider myself extremely fortunate to work with such a supportive and collaborative team at iWMS. The marketing team consistently goes above and beyond for me, supporting me when needed. Moreover, the company-wide recognition of the significance of work-life balance empowers me to deliver my best work while maintaining a balanced lifestyle.

Nadia Bilyard – Snr Marketer

Joining IWMS as a Developer, I’ve dedicated myself to every project, embracing every challenge as an opportunity to learn and grow. One of the most valuable lessons I’ve learned at IWMS is the importance of collaboration and teamwork. The supportive environment and collaborative culture have fuelled my continuous improvement, allowing me to sharpen my skills and make meaningful contributions. Now, as a Senior Developer, I’m appreciative of the valuable insights gained and enthusiastic about the future endeavours at IWMS.

Yamuna Sahadevan – Snr Developer

I embarked on my career journey at iWMS as a newcomer, where I underwent a thorough two-month training program. Upon completing this training, I transitioned into the role of a junior tester. The reason I chose iWMS is because each day brings forth new challenges and learning experiences. I am grateful for the opportunity to grow daily through interactions with experienced global professionals. The support provided by our seniors is invaluable. At iWMS, I can truly be myself and have formed trusting relationships, even friendships, with my colleagues. Additionally, the training sessions offered by Korber Academy have significantly enhanced my knowledge and skills.

Santhi Priya – Tester

As a Korber-certified professional with over 7 years of industry experience, my time at iWMS as a senior developer has been remarkable. The company’s dedication to innovation, excellence, and fostering employee development sets it apart. Working with a talented team, I’ve contributed to various exciting global projects, enhancing both my technical skills and personal growth. At iWMS, a culture of collaboration and continuous learning exists, presenting daily challenges that push me beyond my comfort zone, fostering evolution in my role. I’m very grateful to be part of such a dynamic and forward-thinking company that prioritises employee success and well-being and encourages my career growth and development.

Sachin Sivalkar Thilagaratnam – Senior Developer

At iWMS, I’ve accumulated nearly 11 years of experience, evolving from a novice to a Senior Developer, amid the company’s growth and diverse challenges. Though I briefly ventured elsewhere, I quickly returned, recognising the value of my role, my team, and the iWMS community. My colleagues at iWMS aren’t just coworkers; they’re like my second family, promoting deep connections and support. Our work, whether it’s with local or international customers, brings continual gratification. Every expression of appreciation from our customers feels like a fresh achievement. Working at iWMS has taught me the significance of teamwork and mutual support, where individual weaknesses dissolve within a unified team. With this remarkable second family, work doesn’t feel like a chore; it’s a source of joy. Knowing that there’s always someone to lean on, both personally and professionally, makes the start of each week something I look forward to!