Order delivery plays a huge role for today’s omnichannel retail consumer. In an era where most retailers have an eCommerce presence and offer the same items at similar prices, the delivery experience can be the deciding factor when a consumer is debating where to spend their money. And delivery better be fast: the need for speed and convenience dominate consumers’ lives, so it’s little wonder they have come to see multi-day deliveries as being slow and old-fashioned.
Global Marketing Manager, iWMS
